We pride ourselves on sourcing beautiful products from New Zealand suppliers and products made in New Zealand.
We cannot deliver to a PO Box and can only deliver to the reception area in a hospital therefore there is no guarantee your hamper will be delivered safely to the recipient. We can deliver to any home address or business address in New Zealand.
Our pre-picked hampers are not changeable but extra products can be added.
Were possible we will include additional selections within the default hamper, however should the size or quantity exceed the space available, and we will contact you to discuss options.
Unfortunately, we do not offer international shipping at this stage.
We dispatch orders Monday to Friday using tracked courier delivery throughout New Zealand.
- North Island: Please allow 2 working days from dispatch.
- South Island: Please allow 3 working days from dispatch.
For hampers containing perishable food, we dispatch Monday to Wednesday only for deliveries outside an 80km radius of the Bay of Plenty. This helps ensure your hamper isn’t held in a courier depot over the weekend and arrives in the best possible condition.
Perishable items are carefully packed in an insulated chiller bag, and for deliveries outside the 80km radius or to rural addresses, we also include a gel ice pack to help keep contents cool for up to 72 hours.
Yes, you will be emailed a tracking number once your hamper is dispatched.
Please reach out to us as soon as you receive your hamper if there are any damages, items missing and we will rectify this for you.
Yes, we encourage you to add that extra special touch to include a message that will be sent with your hamper. These will be printed on our Ora Handpicked Hamper Cards.
You may cancel your hamper within 4 hours of placing an order provided we have not dispatched the hamper.
At Ora Handpicked Hampers it is all about designing and gifting the products of your choice and something that fits your budget. You can choose to create a hamper from scratch or select one of our thoughtfully created hampers or add additional products if you wish.
Yes, a Tax Invoice will be sent on completion of your order.
Yes, Ora Handpicked Hampers can supply multiple hampers. For orders of more than 5 hampers we offer a bulk order discount code.